AAA Cooper Transportation®, ISO 9001 certified for over a decade, announces certification to the newest set of standards; ISO 9001:2015. The certification process looked closely at how AAA Cooper discovers and considers customer requirements, the processes through which those requirements are met, the methods used to control those processes and leadership’s engagement in the entire model.
AAA Cooper makes certain promises to customers as part of the Quality Management System; to provide Exceptional Customer Service and On Time Performance with Minimum Loss and Damage using World-Class Safety and Equipment. To support those promises, AAA Cooper created a network of clearly defined process, each appropriately aligned and backed up by procedures which, when effectively executed, will conform to customers’ requirements. This certification validates that AAA Cooper’s Quality Management System is aligned with and meets the requirements of the international standards of ISO 9001:2015.
AAA Cooper’s ISO 9001:2015 certification is rare among service providers and virtually unheard of in motor cargo. Congratulations and thank you to our team members for helping AAA Cooper keep our promises to our customers.